Delete your data

How to request data deletion

To request deletion of specific data from your DairyTrack account, follow these steps:

1. Send an email to hello@zamidev.com.
2. Include the following information:
   • Subject line: "DairyTrack Data Deletion Request"
   • The email address registered to the account
   • Your full name as it appears in the app
   • A specific description of the data you want deleted (see the options below)
   • The date range for the data to be deleted, if applicable
3. Verification: we may contact you to verify your identity before processing the request, to protect account security.
4. Processing time: once verified, the requested data is deleted within 30 days of your request.

Types of data you can request to delete

You can request deletion of the following types of data:

• Customer information — Specific customer records, contact information, and associated data.
• Milk delivery records — Specific delivery records, transaction history, or records within a date range.
• Billing and payment information — Billing records, invoices, or payment history.
• Animal and herd data — Specific animal records, health data, or milk-production records.
• Expense records — Specific expense entries or expense records within a date range.
• User account data — Profile information, preferences, or user settings, while keeping the account active.
• Dashboard analytics — Analytics data, reports, or aggregated information.

Data retention period

After you submit a data deletion request, we will:

• Process your deletion request within 30 days;
• Permanently delete the specified data from our active systems; and
• Remove the data from our backups during the next backup cycle.

Note: some data may be retained for longer if required by law or for legitimate business purposes, such as financial record-keeping requirements. Such retained data is anonymized and not associated with your personal identity.

What data will be kept

When you request deletion of specific data, the following is retained:

Important considerations

• Data relationships: deleting certain data may affect related records. For example, deleting a customer may also delete their delivery history. We will tell you about any such impact before processing your request.
• Backup data: deleted data is removed from active systems immediately, but may remain in backups until the next backup cycle, typically within 30 days.
• Irreversible action: once data is deleted it cannot be recovered. Make sure you have exported or backed up anything important before requesting deletion.
• Account deletion: to delete your entire account and all associated data, see theAccount and data deletion page.

Contact information

To request data deletion, or if you have any questions, contact us:

App: DairyTrack
Developer/company: Zami Dev